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Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.<\/p>\n
We offer great starting salaries, retirement plans, health benefits, and bonuses.\u00a0Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.<\/p>\n<\/div>\n<\/div>\n
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Inverse Technology Solutions is a Telecom Technology Consulting Firm since 1974 and the architect of the TEM industry, helping companies save on their telecom and technology spend. Our professional team comes from the technology industry providing auditing, TEM, consulting, software and technology support services.<\/p>\n
We offer great starting salaries, retirement plans, health benefits, and bonuses.\u00a0Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.<\/p>\n<\/div>\n<\/div>\n
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Why Us?<\/strong><\/p>\n Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don\u2019t support. Our techs gain experience in Networking, Cabling, Access Control, Computer\/Phone Support, and IP Camera systems to make them a well-rounded IT professional.<\/p>\n We offer great starting salaries, retirement plans, health benefits, and bonuses.<\/p>\n Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.<\/p>\n We have supported our troops throughout the years and love working with veterans.<\/p>\n IT Help Desk Technician<\/strong><\/p>\n Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.<\/p>\n Skills and Qualifications<\/strong><\/p>\n \u00b7 Candidates should have previous experience working in Help Desk Support or IT Support.<\/p>\n \u00b7 The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges<\/p>\n \u00b7 Have the ability to handle multiple projects simultaneously and under tight deadlines<\/p>\n \u00b7 Strong communications skills to effectively communicate technical information to non-technical customers<\/p>\n \u00b7 Experience in troubleshooting technical issues within telecommunications networks preferred<\/p>\n \u00b7 Vendor Management skills<\/p>\n \u00b7 Experience with ticketing systems<\/p>\n \u00b7 Must be able to work in a fast paced environment with minimal supervision<\/p>\n \u00b7 Must have outstanding customer service and teamwork skills<\/p>\n \u00b7 Excellent written and verbal communications skills required<\/p>\n \u00b7 Strong analytical ability<\/p>\n \u00b7 After hours \/ On Call support is required<\/p>\n Salary<\/strong><\/p>\n Career Level Required<\/strong><\/p>\n Experienced (Non-Manager)<\/p>\n Experience Required<\/strong><\/p>\n 1 to 2 Years<\/p>\n Education Required<\/strong><\/p>\n College preferred or High School<\/p>\n Job Type<\/strong><\/p>\n Employee<\/p>\n Job Status<\/strong><\/p>\n Full Time<\/p>\n Work Remotely<\/p>\n